Privacy Policy

1. Who We Are

LocalTradePros is an online discovery platform that helps users find local tradespeople and home service professionals and connect with them directly.

2. Information We Collect

We may collect the following types of information:

Account Information

When you register for an account, we may collect your name, username, email address, password, and account type.

Profile Information

If you create a professional profile, we may collect business name, phone number, profile photo, address details, city, province, website, bio, services offered, service areas, work gallery images, and other profile content you choose to submit.

Messages and Communications

If you use the messaging features, we may collect and store message content, timestamps, attachments, and related communication metadata needed to operate the Platform.

Technical and Usage Information

We may collect technical information such as IP address, browser type, device type, pages viewed, referring pages, approximate location derived from technical data, and general usage activity on the Platform.

Cookies and Similar Technologies

We may use cookies, sessions, and similar technologies to keep you signed in, remember preferences, improve performance, maintain security, and understand how the Platform is used.

3. How We Use Information

We may use personal information to:

• create and manage accounts;
• display professional profiles and listings;
• enable users to communicate with each other;
• operate, maintain, secure, and improve the Platform;
• respond to support requests and inquiries;
• detect fraud, abuse, spam, or unauthorized activity;
• send service-related notices, updates, or administrative messages;
• analyze usage trends and improve user experience;
• comply with legal obligations and enforce our Terms of Service.

4. When We Share Information

We do not sell your personal information. We may share information in the following situations:

• With other users: information you choose to place on your public profile or send through the Platform may be visible to other users.
• With service providers: we may use third-party providers for hosting, storage, analytics, email delivery, security, and similar operational functions.
• For legal reasons: where required or permitted by law, including to respond to lawful requests, protect rights, investigate misuse, or enforce our Terms.
• Business transfers: if LocalTradePros is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

5. Public Profiles and User Responsibility

Information you place in a public profile, listing, or gallery may be visible to visitors and other users of the Platform. Please do not post personal information that you do not want to be publicly accessible.

If you are a professional user, you are responsible for deciding what information to publish on your profile.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Platform, maintain business and legal records, resolve disputes, enforce agreements, and comply with legal obligations.

We may retain certain information after account closure where reasonably necessary for legal, security, fraud-prevention, backup, or operational purposes.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may have the right to request access to personal information we hold about you and request corrections to inaccurate or incomplete information.

You may also contact us to ask questions about our privacy practices or to request deletion of account information where applicable, subject to legal and operational retention requirements.

9. Children’s Privacy

The Platform is not intended for children under the age of majority applicable in their province or territory without appropriate supervision or consent. We do not knowingly collect personal information from children in violation of applicable law.

10. Third-Party Services

The Platform may contain links to third-party websites or use third-party tools and infrastructure. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of the Platform after the updated policy becomes effective means you accept the revised Privacy Policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact us at: